McDonald's Europe - Virtual Press Office
  • Welcome
  • About us
  • Company News
  • Executive bios
  • Photography
  • Contact
  • RSS

McDonald’s Europe Position
Statement on Shrek Glass
recall in US and Canada

June 4th, 2010

"The recall of Shrek glasses recently announced by McDonald's is concerning a promotional item that was produced for and distributed in the US and in Canada only. Our customers in Europe are not affected by the recall. None of our markets in Europe are offering Shrek glasses in their current or upcoming Happy Meal promotions with Shrek."

McDonald’s® USA Voluntarily Recalls Shrek Forever After™ Glasses

June 4th, 2010

OAK BROOK, Ill. (June 4, 2010) – In collaboration with the Consumer Product Safety Commission (CPSC), and as a precautionary measure, McDonald’s USA today issued a voluntary recall of its four Shrek Forever After™ glasses recently offered in its U.S. restaurants. Customers should stop using the glasses and visit www.mcdonalds.com/glasses beginning June 8 for instructions on how to return them and get a refund.

McDonald’s safety standards are among the highest in the industry and the company has a strong track record. To be clear, the glassware was evaluated by an independent third-party laboratory which is accredited by the CPSC, and determined to be in compliance with all applicable federal and state requirements at the time of manufacture and distribution. However, in light of the CPSC’s evolving assessment of standards for cadmium in consumer products, McDonald’s determined in an abundance of caution that a voluntary recall of the Shrek Forever After glasses is appropriate.

“When the U.S. Consumer Product Safety Commission approached McDonald’s about cadmium in their current movie-themed drinking glasses, the company responded quickly, agreed to cooperate fully and acted on the side of caution,” said Scott Wolfson, Director of the Office of Information and Public Affairs, CPSC. “The glasses have far less cadmium than the children’s metal jewelry that CPSC has previously recalled.”

McDonald’s has a longstanding, cooperative relationship with the CPSC, and continues to follow their lead as testing protocols and new scientific information becomes available.

The Shrek Forever After glassware was offered in four glass designs at McDonald’s restaurants beginning May 21. The four glass designs include Puss n’ Boots, Shrek, Princess Fiona and Donkey. Customers can get instructions to return the glasses and request a refund by visiting www.mcdonalds.com/glasses beginning June 8. Customers can also call McDonald’s toll-free number at 1-800-244-6227. Previous McDonald’s promotional glassware is not involved in the recall.

As part of McDonald’s ongoing commitment to local communities, the company continues to encourage children’s well-being by supporting local grassroots sports projects in many countries across Europe.

McDonald’s® USA Shrek Glass Recall Media Statement

June 4th, 2010

"In an abundance of caution, and in collaboration with the Consumer Product Safety Commission (CPSC), McDonald’s USA today issued a voluntary recall of the four Shrek Forever After promotional glasses recently offered in our U.S. restaurants. It’s important to know that the CPSC has said the glassware is not toxic.

“However, we request that customers stop using the glasses and visit www.mcdonalds.com/glasses beginning June 8 for instructions on how to return them and get a refund. Customers can also call McDonald’s toll-free number 1-800-244-6227 for more information. Previous McDonald’s promotional glassware and Happy Meal toys are not involved in the recall.

“The Shrek Forever After glasses were evaluated by an independent third-party laboratory, accredited by the CPSC, and determined to be in compliance with all applicable federal and state requirements at the time of manufacture and distribution. However, in light of the CPSC’s evolving assessment of standards for cadmium in consumer products, and as a precautionary measure, McDonald’s determined that a voluntary recall of the glasses is appropriate.

“The CPSC has confirmed that the glasses have far less cadmium than the children’s metal jewelry that the CPSC has previously recalled.

“As always, the safety and well-being of our customers is a top priority and would never be knowingly compromised. McDonald’s safety standards are among the highest in the industry and the company has a strong track record. McDonald’s has a longstanding, cooperative relationship with the CPSC, and continues to follow their lead as testing protocols and new scientific information becomes available."

William Whitman, Jr.
Vice President, Communications
McDonald’s USA

For more information:
Agnes Vadnai
tel: +44 207 800 4884
mob: +44 7590 965 539

back to press releases »





Terms & Conditions | Cookie Policy | Privacy Policy | © McDE 2008